This is an official discussion thread linked from the www.privacytools.io website. This thread can be used for troubleshooting, questions, discussions and if you look for alternatives.
Ricochet is experimental (it says so right in the github readme) and is no longer in active development. The author has moved on to develop Cwtch.
Always liked the idea, but the project is discontinued. Now we have Briar (same idea but mobile) which will get a desktop client soon.
Oh I didn’t know that.